Privacy Policy

Effective Date: January 1, 2024

Welcome to Traxxas Shop (operated via amainremotecar.com). We specialize in high-performance remote control vehicles, parts, and accessories for serious hobbyists and competitive racers worldwide. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website, make purchases, or interact with our services.

Our customers—from weekend bashers to professional drag racers—demand excellence. We extend that expectation to how we handle your personal data: with pit-stop efficiency and military-grade security.

1. Information We Collect

To provide you with the fastest checkout and best RC shopping experience, we collect the following types of information:

A. Information You Provide Directly

• Identity & Contact Data: Name, email address, shipping/billing address, phone number when you create an account or place an order for Ascender kits, Tekno ET48 parts, or Cougar components.
• Payment Information: Payment method details (Visa, MasterCard, JCB, PayPal) processed through our secure gateways. Note: We do not store full credit card numbers on our servers.
• Transaction Data: Details about purchases of batteries, bearings, electronics, scale bodies, and drag racing parts.
• Communication Data: Correspondence with us via email ([email protected]) or other channels.

B. Information Collected Automatically

• Technical & Device Data: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages viewed, time spent on site, click patterns (e.g., browsing EB48 components vs. engine parts), referral URLs.
• Location Data: Generalized location (country/region) for currency handling (all prices in USD) and shipping estimates.

2. How We Use Your Information

We use your data with the precision of tuning a competition-grade RC vehicle:

• To Process & Ship Orders: Fulfill purchases of Traxxas TRX upgrades, battery chargers, or Futaba electronics with pit-stop speed.
• To Communicate: Send order confirmations, shipping notifications (from our Miami warehouse), and customer service responses.
• To Improve Performance: Analyze website usage to optimize menu layout, product discovery, and checkout flow—ensuring you find precision bearings as fast as you need them.
• To Secure Our Services: Detect and prevent fraud, unauthorized access, or security issues.
• To Personalize (with consent): Recommend relevant products (e.g., drag racing parts for a customer who buys Ascender kits).

3. Data Sharing & Disclosure

We treat your data like proprietary race technology—shared only with trusted partners under strict conditions:

• Service Providers: Payment processors (PayPal, etc.), shipping carriers (for 🚀 Standard Expedited or 📦 Free Economy shipping), and IT infrastructure partners—all bound by confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• With Your Consent: For any other purpose disclosed with your explicit permission.

We do not sell your personal information to third parties.

4. International Data Transfers

We serve a global community of RC enthusiasts (excluding some remote regions). Your data may be transferred to and processed in the United States (where our servers are located) or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

5. Data Storage & Security

We protect your data with the same intensity we protect a race-day setup:

• Encryption: SSL/TLS encryption for all data transmissions (like our checkout portal).
• Access Controls: Strict internal access limitations to your data.
• Retention: We retain data only as long as necessary for business, legal, or tax purposes.
• No Hidden Storage: Financial data is processed directly by our PCI-DSS compliant partners; sensitive details don’t reside on our servers.

6. Your Rights & Choices

You have control over your data, just as you have control over your RC build:

• Access & Correction: Request access to or correction of your personal data.
• Deletion: Request deletion of your account data, subject to legal obligations.
• Marketing Opt-Out: Unsubscribe from promotional emails at any time.
• Cookie Controls: Manage cookies via your browser settings (see Section 7).
• Do Not Track: Our site does not currently respond to “Do Not Track” signals, but we offer granular cookie controls.

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies—small data files—to enhance your browsing experience:

• Essential Cookies: Required for core functions like shopping cart and secure checkout.
• Performance Cookies: Help us analyze traffic patterns (e.g., which scale bodies are most viewed).
• Functional Cookies: Remember your preferences (currency: USD, language).
• Advertising Cookies (Third-Party): Used with consent to show relevant product ads on other sites.

You can disable cookies in your browser settings, but this may limit site functionality (like saving your cart of Bearings and Battery Chargers).

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect data from children. RC racing is a hobby for all ages, but privacy matters are for adults.

9. Changes to This Policy

We may update this policy as our shop evolves—like a new Tekno ET48 version. The updated date will be posted at the top. Continued use of our site after changes constitutes acceptance.